Who we are

Experienced, creative and on trend, we thrive to provide personalised luxury holidays to a multitude of destinations. We know that the world is a melting pot of diverse experiences and is ready to be explored. We offer holidays from the temples and tigers of Asia, to America’s glittering cities, the pristine white sands of the Indian Ocean and the gigantic skyscrapers of Arabia.

Whilst this website features a wide range of destinations and dream bespoke holidays, this is only a taste of what we have to offer. It’s our speciality to incorporate your personal flare and tailor-make your dream holiday. No itinerary is too big or too small. Our World Travel Experts are passionate in providing a personal service whilst providing outstanding value throughout your customer journey.

The THG Difference

We are confident that we add value to our customers, and here's why:

Experienced company

We are an independent family run business with nearly 20 years of tour operating experience. We use this knowledge to put the customer at the heart of everything we do.

Well-travelled / knowledgeable staff

The best advice comes from someone who knows the destination inside out because they’ve travelled there themselves. We will only enter a market that we specialise in and can guarantee value to our customers.

Personalised service

Through our one-to-one appointment service, we take the time to get to know our customers so we can help you plan an unforgettable holiday. Appointments with our travel experts can take place in our office or over the phone.

All departments based in one location

We operate an integrated company where all staff members are familiar with each department. This means we can offer a more effective method of communication to all of our customers.

Directors active in the company daily

Michelle & Gareth Gronow have been directors of the company since 2007. Having the most senior full-time executives in the office is a substantial benefit to many daily operations such as decision making.

Excellent relationships with partners and suppliers

We pride ourselves of maintaining the same accommodation and airline partners since the very beginning. We work closely with our suppliers so we can provide our customers with the best value high end products in the market.

We offer financial protection on relevant bookings

Covered by an Air Travel Organisers Licence (ATOL) and ABTA (Association of British Travel Agents) we can assure that your holiday booking is in safe hands.

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Meet Our Experts

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Gareth Gronow

Managing Director
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Michelle Gronow

Director
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Mandy Jones

Sales Manager
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Tony James

Head of Product
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Kerry Thomas

Sales Supervisor
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Gavin Oak

Product Executive ( South East Asia & Sri Lanka )
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Stam Tzafos

Product Manager ( USA, Canada & Europe )
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Bev Bowden

Aviation & Ticketing Manager
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Shirley Smith

Accounts Executive
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Gareth Rees

Travel Advisor
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Ailsa John

Travel Advisor
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Sam Mills

Travel Advisor
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Jessica Owen

Customer Services
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John Bowden

Business Systems Manager
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Alex Gronow

Business Systems
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